Frequently Asked Questions…

What does registration process mean?

Registration to the conference can be done by mail, online or fax. Visit www.NursingExcellenceCEServices.com

Register by mail: Upload and complete the form from the website. Mail the completed form along with your payment and remit payment to:

Nursing Excellence Continuing Education Services, LLC

18 West 140 Butterfield Road, Suite 1500

Oakbrook Terrace, Illinois   60181

Register online: Select the CE program of your preference and register by entering your credit card information.

Register by fax: Fax the completed form along with your payment to 888-325-9938

If in doubt, contact us at 630-613-7454 and our staff can assist you with the registration process.

 

What is the passing score to the post-test?

This is not a pass or fail course. The post-test is for internal educational research purposes only.

 

How do I receive continuing nursing education contact hours at NURSING EXCELLENCE CONTINUING EDUCATION SERVICES?

Criteria for judging successful completion of continuing nursing education includes attending the entire session and turning in an evaluation form, pretest, and post-test.

 

How do I attain an additional hard copy of my continuing education certificate?

Mail your written request to:

Nursing Excellence, Continuing Education Services, LLC.

18 West 140 Butterfield Road, Suite 1500

Oakbrook Terrace, Illinois   60181

You will need to include your name, address, telephone, e-mail address, and credentials along with date, location and title of the conference. Include a personal check, certified check, cashier’s check, or money order in the sum of $20.00. Please allow 3-5 weeks for processing.

 

When attending conferences at NURSING EXCELLENCE CONTINUING EDUCATION SERVICES will I be able to use the continuing education contact hours earned to meet re-licensure requirements?

Yes, professionals are responsible for meeting the licensure requirements for the state in which individuals professionally practice. NURSING EXCELLENCE CONTINUING EDUCATION SERVICES, LLC., does not accept liability for individuals failing to comply with professional standards, regulations, guidelines or failing to maintain compliance toward re-licensure requirements mandated by the State Board of Nursing.

 

Who can I ask about continuing education requirements?

Questions about mandatory continuing education requirements and program activity acceptance should be addressed to your State Board of Nursing.

 

If I arrive late to the continuing education activity event, can I attain continuing education contact hours?

You must arrive on time and participate 100% to attain continuing education contact hours.

 

Will I receive a refund if I arrive late to the continuing education activity event?

A refund will only be granted after a postmarked written notice has been received by NURSING EXCELLENCE CONTINUING EDUCATION SERVICES, LLC., 7 days prior to the conference. You will than receive a full refund minus a $20.00 administrative fee of the conference.

 

My employer pays for continuing education activities; do you have a form that I can submit to my employer?

Yes, you may complete the employer sponsorship form and we will provide you with a letter to submit to your employer. Thus, sponsorship toward the conference is at the discretion of your employer..

 

Where can I find the employer sponsorship form?

On the website and click on tab career center and select employer sponsorship form.

 

Will certificates of successful completion be awarded to nursing student attendees?

Yes. Nursing students enrolled in nursing programs will be awarded a certificate of successful completion upon meeting the criteria of the program activity.

 

I’m not a licensed professional nurse or licensed practical nurse or student nurse, but I would like to attend a conference. Can I attend?

Yes, you may attend the conference and receive a certificate of attendance.

 

What does enter promotional code mean?

Some conferences include a special offer. You will have to include the promotional code at the time of your purchase or registration to Nursing Excellence Continuing Education Services.

 

What does security code mean?

When you register online a 3 digit security code is required. You will find the last 3 digits on the back of your credit card, just above the signature area.

 

What is your Refund/ Transfer/ Cancellation policy? 

  • To receive a refund from the conference offered by Nursing Excellence Continuing Education Services, LLC. A written notice must be received 7 days prior to the conference. Once the notice is received, you will receive a full refund minus a $ 20.00 administrative fee.
  • To request a transfer of the conference to a different date, Nursing Excellence Continuing Education Services, LLC, must receive a written notice 48 hours prior to the conference. No fee is applied.
  • No refunds or transfers will be granted without a written notice to Nursing Excellence Continuing Education Services, LLC.

 

How are educational topics selected for continuing nursing education at Nursing Excellence Continuing Education Services, LLC?

Evaluation forms are reviewed by our staff. Your comments and suggestions are taken seriously. Educational topics are directed by examining the results of the learning needs assessments gathered by surveys, nurse focus groups and evaluations from nursing professionals.

 

Who do I contact about programs at Nursing Excellence Continuing Education Services?

You may contact us by e-mail at contact@NursingExcellenceCEServices.com or to speak to our staff call 630-613-7454 regarding conferences at Nursing Excellence Continuing Education Services, LLC.